Shipping Info
At The Upgrade Factory, we aim to get your orders to you quickly and efficiently. Below are our shipping details and policies.
Processing Time
- Orders are typically processed within 1-3 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods & Delivery Times
- Standard Shipping: Estimated delivery within 5-10 business days.
- Expedited Shipping: Estimated delivery within 2-5 business days.
- Overnight Shipping: Available in select areas—delivery within 1 business day.
Delivery times may vary depending on location, carrier delays, or other unforeseen circumstances.
Shipping Rates
- Shipping costs are calculated at checkout based on the shipping method and destination.
- Free shipping may be available on orders over a certain amount—check our latest promotions for details.
International Shipping
- Customers are responsible for any customs duties, taxes, or import fees required by their country.
Lost, Stolen, or Damaged Packages
- Once your order has shipped, we are not responsible for lost, stolen, or delayed packages.
- If your package arrives damaged, please reach out via our [Contact Page] within 48 hours of delivery with photos of the issue.
If you have any questions, feel free to visit our [Contact Page]—we’re happy to assist!